THE CAUSES OF INDUSTRIAL CONFLICT IN PRIVATE ORGANIZATION

THE CAUSES OF INDUSTRIAL CONFLICT IN PRIVATE ORGANIZATION

ABSTRACT

Conflict has become a very big organizations. To take this conflict problem, the researcher picked up the topic “the causes and effect of industrial conflict in organization” with specific focus on Globacom Nigeria Abuja Branch to achieve this, the researcher used a questionnaire method of data collection in order to elicit relevant information from the study elements. From the data collected and analyzed, it was discovered that demand for improvement in the working condition leads to conflict in private organizations. Base on the above, it is recommended that management should negotiate with their workers at the appropriate time to avoid any strict action. This will help to a great extent in improving the situation by curbing the conflict problems and encourage collective bargaining mechanism.

CHAPTER ONE

1.0     INTRODUCTION

          Conflict is a part of private organizational life and may occur with an individual. It also exist between groups while conflict is generally perceived or seen as been dysfunctional, it can also be beneficiary because it may give opportunity to people to analyze issues in different perspectives.

          One time executive of an institution mentioned that, where there are no conflicts or an issue, it could not have been sufficiently analyzed and to find decision on the issue was usually postponed until and aspect were critically evaluated.

          There are many sources of conflict today, most establishment are characterized by complex relationship and a high degree of interdependence of task that causes frictions (conflict).

          There are pressures to conform with, which may stifle an atmosphere for conflict resolution and highly structured power relationship tends op emerge rapidly. Though conflict is inevitable, we should find some possible means to reduce or avoid it for the smooth running (operation) and co-existence in the private organizations.          

1.1     BACKGROUND TO THE STUDY

          A private organization comprises of so many actors, the employers or labour employers or management and the state or government. Between these actors conflict arise of which many authors have written on the causes of industrial problem or conflict in private organization and many articles are written the same problem are found in Nigeria Newspaper magazines OGWU (2003).

          According to B. Flippo (1980) in his book panel management analyzed that “Despite the best management practice in acting and communicating” conflict between the employees in private organization will occur. The total absence of conflict would be unbelievable loving and sound suppressed.

          One of the characteristic of  mature group is its willingness and ability to bring supposed conflicts to the surface where they may be discussed with a greater opportunity of resolution. It would be nice to insist that all conflicts can be eliminated in some manner or other but their exposure and discussion will contribute greatly toward their reduction. So conflicts per se is neither bad nor contrary to good private organization.    

1.2     STATEMENT OF THE PROBLEM

          An industrial conflict is today known to have unhealthy effect on private organizations. Some people in our society or institutions are willingly aiding and abetting industrial conflicts and unmindful of the harm they are causing to thousands of workers who are already employed and several others who are to take up job some day.

          How ill management feel when no one (employee or labour) comes up to be employed in any private organization for fear of conflict in such private organizations. It is a source of insecurity for them and a room that may boomerang on our private organizations.

          The above and many other problems make the research necessary.

1.3      OBJECTIVE OF THE STUDY

          Industrial conflict is today described as a very serious problem. It is one that had for long time now disturbed the welfare of the employed applicants and the management. This has far rehing conservancies on the different industrial techniques and the individual in particular and society in general.

          So many scholars have tried to research an effective means of achieving industrial harmony in every organization, but due to divergent

objectives of the various actors in organization. As we know productivity will nose dive in the presence of conflict, so the parties involve should advance a meeting point were all the various interest can be harmonies for the realization of industrial goal and objective.

          Social scientists, government and management are also engaged in the cry against industrial conflict. No one has successfully come out with a statement on its causes. The researcher is therefore going to take close look at the problems of industrial conflict, what causes it, and its effect on private organization and suggest possible solutions to the problem.

THE OBJECTIVE COULD BE SPECIFIED AS FOLLOWS:

i.       To provide solution in form of suggestion and suggestions to industrial conflict.

ii.      To examine causes and effect of industrial conflict

iii.     To identify the effect of industrial conflict on the realization of goal

iv.     Why do we have industrial conflict in organization

v.      To make recognition for improvement

vi.     What form does it take in an industry.

1.4     SIGNIFICANCE OF THE STUDY

          With the emergence of white cola job, the employers of labour have had to content with the provision of a conducive environment for work  despite this, industrial conflicts have continued unabated, carrying out a research work on industrial conflict causes and remedies will be a gold mine for employers, students and practitioners in the act of conflict management.

          Furthermore, this research work is significant to the extend that if will contribute to our knowledge. Hence future researchers will find the work rewarding and a resource material in summary this work will be handy for:

1.       Managers of organization

2.       Employer of labour

3.        Student practitioners

4.       Conflict management experts and captains of industries.

1.5     STUDY QUESTION

          The questions to be considered at this cause of these work are as follows:

1.       Has employee motivation made any positive impact on the reduction of conflict in private organization?

2.       has suppression really been a good weapon for conflict resolution in private organization?

3.       Can the leadership style used in the organization contribute positively to the reduction of conflict in private organizations?

1.6     SCOPE AND LIMITATION OF THE STUDY

          The scope of this research is the causes and effects of industrial conflicts in private organizations not general but specific to Globacom Nigeria Limited, Federal Capital Territory, Abuja.

          As it has earlier been mentioned, industrial conflict is a common problem shared among many private organizations, especially or present private organization. It would therefore have been thought best that one should collect data from other private organizations to raise a sound project, however the problem of finance would not allow us to go round. There is also the problem of time as the project is expected to be completed and submitted within a giving period of time which is not sufficient for a thorough work (The period of the study should cover 2002 -2010).

1.7            DEFINITION OF CONCEPTS

1.                 Management: According to Oxford Advanced Learner’s Dictionary of current English sixth edition 2000. management is the act or skill of darling with people or situation in a successful way.

2.                 Industrial Conflict: This refers to conflict or dispute that may arise between the employees and the employers in particular industry.

3.                 Labour: Labour naturally is the energy, the intellect, the mental activities of individual contribution towards achieving a goal in the production of goods and services. Labour are the people that work in an organization.

4.                 Trade Union: Trade Union can be described as the coming together of workers (body) in order to enable them struggle for their rights employers through collective bargaining.

5.                 Public Sector: This refers to the section of the economy established and control by the government which could be profit or non profit oriented.

6.                 Dispute/Shrike Resolution: Strike is the total stoppage of labour supply in order to bring pressure on employers to accede to the demand of employees (labour unions) in an organization.

7.                 Grievances:  This refers to unfairly treatment of workers by the management which could lead to breakthrough dialogue that causes of disputes are identified. Analyzed and solution are found.