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COMPUTERIZATION
IN COMMERCIAL BANK
(A case study of Access Bank Plc. Mararaba Nasarawa State)
ABSTRACT
The study focuses on Computerization
in Commercial Bank, due to the increased population of customers trooping to
bank premiers and criminal attacking people withdrawing money and coming from
the bank. This system would be a web based system that would help to reduce the
number of persons going to the bank, it would allow customer to open account,
check balance and make fund transfer online using an internet enable device.
This system is developed with Micro Media Dreamweaver 8.0 as the programming
tool and My Sql as the Database (back end).
CHAPTER ONE
1.0
INTRODUCTION
A web based system help an
organization to reduce physical contact with their clients, customers, buyers
etc., it help the organization to pass circulars, collect personal and vital
information from registration process, organization can collect detail
documentation of biographical data of her employees and clients within a
short period of time.
This is a Project work undertaken in
context of computerization in commercial bank as simple as possible using
Structured & Modular technique & Menu oriented interface. I have tried
to design the software in such a way that user may not have any difficulty in using
this package & further expansion is possible without much effort. Even
though I cannot claim that this work to be entirely exhaustive, the main
purpose of my exercise is perform each Employee’s activity in computerized way
rather than manually which is time consuming.
1.1
BACKGROUND OF THE STUDY
The study focuses on Computerization
in commercial Bank, the introduction of computer to Banking operation has
transform the banking system and has make banking easy and flexible.
In spite of the several measure adopted
by the banks in other to carry out their day to day transaction due to the
increase of customer coming to bank to carryout transaction day to day. It is
yet to meet its objective of effectiveness. This study was born out of the need
to profound a lasting solution to the banking transaction as it has to do with
Access Bank plc.
1.2
STATEMENT OF THE PROBLEM
Computerization in commercial Bank
has some problem that must also be considered when evaluating our prospect for
achieving economic growth and stability in the Access bank Plc. The research is
to identify those areas where the concept of a website may be effectively
utilized and establish the solution to online banking problems of Access bank
Plc. in Maraba, Nasarawa state. Some of the problems are as follow:
1. Over
loading of the bank
2. Over
stress on the staff.
3. Unsatisfied
Customer.
1.2
OBJECTIVE OF THE STUDY
The objective of this research includes the following:
i.
To determine various step involved in customer management.
ii.
To evaluate the extent to which the Access bank plc adhere to the cash
management principles.
iii. To seek
the causes of the present state of the state of business transaction in the
Bank
iv. To
present suggestion that could help in greater improvement.
v.
To Design a website that will help to carryout bank transaction
1.3
SIGNIFICANCE OF THE STUDY
Many businesses have been stunted by
lack of liquid fund prompt payment by customers. These are therefore many
options left for Eco Bank. Some of the option is:
1.
Improve customer transaction and gain constant level of business
transaction.
2.
Relax credit policy and gain a subsequent increase in the collection of
dues in the bank.
3.
Tighter customer registration and control policy thus giving
4.
rise to a sharp decrease in the availability of
fund to run the bank.
1.4 THE
RELEVANCE OF THE STUDY
The relevance of the study is therefore
to:
I.
Make the payment of dues easier and convenient to both the
customer and staff of
the bank.
II.
Justify the importance of good cash management in the bank
1.5 SCOPE OF
STUDY
The topic “computerization in
Commercial Bank” is one that needs comparative analysis of two or more
department within the Bank to reveal the relationship and variance among them.
But due to financial and other constraint, the research work only covers the
Access Bank plc
1.6
LIMITATION OF THE STUDY
The following were the hindrance
encountered during the research work.
1.
Reluctance of personnel in the department to give information
regarded as classified and confidential.
2.
Financial and time constraint.
1.7 RESEARCH
QUESTION/ HYPOTHESIS
This topic Computerization in
commercial Bank, is designed
with the following study taking into cognizant.
1. Interview on the site observation
and focus.
2. Fact finding and recording from
the school, management.
3. Detail study of the current
system leading to the specification of
a
new system.
4. Research from the library and
internet.
1.8 RESEARCH QUESTION
I.
Are the cash supposed to be collected being collected?
II.
What are the factors which constitute bank operation
III.
Are internal control system instituted to control the collection and spending
of the cash being strictly follow by the bank
1.9
DEFINITION OF TERMS
CASH: Cash is any medium of exchange that
bank will accept as face value e.g bank draft currency, cheque money orders and
bank deposit.
CASH MANAGEMENT:This the management of the monies of
a flow in order to attain maximum cash availability and maximum interest income
on any surplus cash or idle fund it is the control over responsibility for the
acquisition and investment of funds.
CASH BUDGET: This is an estimate of cash receipt
and disbursement for a future period cash requirement cash resource of various
point within the period and cash at hand at the end of the previous.
BUDGETARY CONTROL: These systems which use budget
have a means of planning and control all aspects at producing or selling
commodities or services. Although financial oriented it require full
recognition to be given to the fact that participation of director and manager
is essential.
CASH FLOW: This a tracing in successive steps
and item of aggregate of income or expenditure from their recognition in the
account to their final disposition or less identity.
FLOAT: Is the deposit that has been
credited conditionally by a bank to its customer account cheque may not
draw against such deposit cleared three days or less are normally required for
domestic paper where the bank experience with a customers or with certain
type of paper has been satisfactory
LIQUIDITY:This refers to a firm or corporation
cash position with its ability to meet maturing obligation.
Computerization
Computerization
Computerization
CHAPTER TWO
LITERATURE REVIEW
2.0 GENERAL OVERVIEW
Cash is the important current asset
for the operation of the business. Cash is the basic input needed to keep the
business running on a continuous basis. It is also the ultimate output expected
to be realized by selling product or services manufactured by the firm. The
firm should keep sufficient cash neither more or less. Cash shortage will
disrupt the firms operation while excessive cash will remain idle without
contributing anything towards the firm’s profitability.
2.1
LITERATURE REVIEW
According to Accounting dictionary
by Eric and Kohler (2009): define cash as “money negotiable money order and
cheque and balances on deposit with banks after deducting outstanding cheque ”
cash having such limited use bearing a descriptive title is given a separate
balance sheet position .
The dictionary of Economics and
Commerce by J.L Hanson define cash as “strictly money in the form of bank note
and coins” Banks regard cash as its balance at bank since withdrawal on the
cash can be made from it any time. In the same respect, business firm
regard it’s balance at bank as cash.
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