INFLUENCE OF ADVERTISING MESSAGES ON CARITAS UNIVERSITY
UNDERGRADUATES’ PATRONAGE OF GOODMORNING CORNFLAKES
Abstract
The main purpose of this study is to find out the influence of
advertising on Caritas University undergraduates´ patronage of Goodmorning
cornflakes. The study adopted the survey research method using the
questionnaire as its research instrument. Out of 100 copies of questionnaire
distributed to the respondents who were undergraduate students of Caritas
University, 100 copies were retrieved. The study asked among other questions:
what type of influence do advertising messages have on your patronage of
Goodmorning cornflakes? The findings revealed that advertising has great
influence on he respondents purchase of Goodmorning cornflakes. The study
recommends that the manufacturers should increase their media for advertising
from radio and TV to bill board, posters and pamphlets so that their
advertising messages will reach many people.
CHAPTER ONE
INTRODUCTION
1.1 Background of the Study
Etymologically the word
Advertising is derived from the Latin word advert ere which means to draw
attention. It’s all about drawing a person‟s attention to buy a product or seek
for services. This is why scholars like Hark and O‟ Connor in Eluwa, (1999),
define advertising as the action of calling something to the attention of the
public especially by paid announcement. This definition is similar to Frank
Jefkin’s definition cited in Eluwa, (1999), as the means by which we make known
what we want to sell or buy. But it is limited from the angle of the media of
communication. However, advertising has always been defined by other different
scholars in their own perspectives. According to Bovee and Arens (1992, p.7),
advertising is a “non personal communication of information usually paid for
and usually persuasive in nature about products (goods and services) or ideas
by identified sponsor through various media. Wikipedia, sees advertising as “a
form of communication used to encourage or persuade an audience (viewers,
readers, or listeners, sometimes a specific group of people) to continue or
take new actions.” The American Marketing Association defines advertising as
“any paid form of non personal communication about an organization, product,
service or idea by an identified sponsor. “Answer.com sees advertising as the
activity of attracting public attention to the product or business as by paid
announcements in the print, broadcast], or electronic media. Aliede in Okunna,
(2002), is of the opinion that advertising is “a form of communication through
the media about products services, ideas, personalities or organizations paid
for by an identified sponsor.”
Although advertising has been limited to
communicating the product with the aim of selling the products by urging and
convincing the targeted audience to do something through the use of traditional
communication, which covers the communication process by the media which
include the radio, television, cinema, newspaper, magazines, bill boards,
posters and the internet which of course is the recent advertising media. Every
advert message performs and creates brand awareness about the product. Since
the internet became commercialized, large and small businessmen saw it as a
great opportunity to increase the awareness of their business and, at the same
time to increase sales. Advertising may also be to reassure employees or
shareholders that a company is viable or successful. It also seeks to generate
increase consumption of their product or services through „‟branding‟‟ which
involves the repetition of an image or product name in an effort to associate
certain qualities with the brand in the minds of consumers.
Advertising provides numerous benefits
to the society. These include making media less expensive and contributing to a
large and diverse economy. While advertising has existed in the United State
since colonial times, it was industrialization, urbanization and the growth of
national transportation network in the 19thcentury that allowed it to become a
major industry. Advertising uses a variety of strategy to reach their audience;
they may attempt to understand their needs, wants and motivations of audience
members through psychographic research. They also target products to specific
demographic groups. Advertising has being traced to have started since through
the word of mouth which is the basic (and still the most powerful) form of advertising.
Advertising has been ever since humans started providing each other with goods
and services. Also advertising as a discrete form is generally agreed to have
begin alongside newspaper in the seventeenth century. (Wilson, 2000, p.12).
Hussain (2012} in his own view stated
that the exact beginning of modern advertising can be traced to weekly
newspapers in London that began running adverts in the 17th century. He further
explained that the prolific businessman, inventor and statesman Benjamin Franklin
published notices of “new advertisements” of products and services as early as
1729 in his Pennsylvania Gazette and the fact that it was still a revolutionary
concept is evidenced by the fact that many papers refuse to run adverts.
Highlighting its existence in Nigeria advertising has been part of commercial
activities even before the arrival of white men remarks Abayomi in Okunna
(2002, p.86}. Quoting Ogbodo (1990}, Abayomi in Okunna pointed out the common
practices in our localities like what the town criers do, hawking and
displaying of available wares were the earliest method of advertising in
Nigeria. This is still obtainable in the free market as sellers cry above their
voices to draw the attention of buyers wares.
The introduction of modern advertising
in Nigeria was made possible in 1859 by a newspaper called “IweIrohin.” It was
an eight page newspaper with four pages English version and four pages “Yoruba
version” owned by an English reverend gentleman known as Henry Townsend. The
newspaper attracted a lot of readership, this created space for advertisements
on births, weddings and obituaries, vacancies for houseboys, and maids, church
activities, ship schedules and other social events.
Abayomi in Okunna (2002, p.86} records
that other newspapers such as Lagos observer, The Eagle, The Lagos critic and
others joined the activity. The business of advertising experienced a great
boost in the 1920s as notable companies such as Raleigh Bicycle, Pz Lever
Brothers, Cadbury, Oval tine and others sprang up to patronize the services of
the west African Publicity (WAP} which provided advertising services like radio
and television. There was considerably advancement in radio/tv establishment
for over four decades. These began with the establishment of western Nigerian
Broadcasting Services (WWBS} and Western Nigerian Television (WNTN} by the
defunct western region. (Okunna, 2002). The legalization of advertising in
Nigeria was masterminded by Advertising Practitioner‟s Council of Nigeria
(APCON) which was established by decree no. 55 of 1988 and amended by decree
no. 93 of 1992.
APCON as produced by the code of
advertising practice is charged among other things with the responsibility of;
1. Determining who advertisers are.
2. Conducting examination in the
profession and
3. Regulating and controlling
advertising in all this aspects and ramifications. The strict adherence to the
provision of this code has really made advertising an interesting, fascinating
and fantastic profession
In recent years, the practice of advertising no longer enjoyed its
good essence. Following the introduction of fraudulent and unethical practice
in the business of advertising, the profession is fast loosing credibility and
interest.
The code of advertising practice
catalogued the essence of good advertising as follows, that all advertisement
in Nigeria should;
1. Be legal, decent, honest, truthful
and respectful of Nigeria‟s culture.
2. Be prepared with a high sense of
social responsibility and should not show disregard for the interest of
consumer and the wider Nigeria society.
3. Conform to the principles of fair
competition generally accepted in business and fair comment expected in human
communication.
4. Enhance public confidence in
advertising.
A brief history about Caritas University
Caritas University is a private catholic
university in Amorji Nike Enugu state Nigeria. The second of its kind after
Madonna University Okija which by the grace of God the second private university
to be approved by Federal Government of Nigeria and was opened in 2005. The
school enjoys both state and ecclesiastical approval. It strives to revive in
its community, the-age long tradition of catholic education and the exacting
demand of contemporary society for sound education rooted in promoting
morality. Its principal objective is to remain in the frontline of centre of
learning, teaching and research. Caritas works for the improvement of her local
community as well as for an active contribution to the needs of the
international community in the aforementioned areas.
Caritas University was approved by the
Federal Government of Nigeria on December 16th 2004 but was officially opened
on January 31st 2005 by the Federal Ministry of education, Prof. Fabian Osuji.
While on 28th May 2005, the pioneer students of 250 matriculated in a beautiful
ceremony that attracted both church and state dignitaries. It is the second
catholic university in Nigeria founded by Very Rev. Fr. Prof. Emmanuel Mathew
Paul Edeh CSSP OFR. Although he founded the school, but the proprietor is the
congregation of nuns founded by him.
A brief history of Good Morning
Cornflakes
Good Morning Cornflakes is a popular
breakfast cereal manufactured by C. Hahne. MuhlenstrabeGmbh and co. L.td
through the process of maize or corn. This cornflakes cereal has a count among
most consumed breakfast items in most part of the world including Nigeria but most
especially in Caritas University Amorji Nike Enugu of which 100% of the students
are boarders.
1.2Statement of the Problem
In order for business to yield profit,
so many entrepreneurs indulge in illegal advertising so as to get what they
want in business. By so doing, they introduce fraudulent and unethical
practices that mislead the public, customers, or consumers into leaving the
better brand to the worse brand and also into buying the wrong products known
as imitations. This practice makes advertising profession loose its good
essence, credibility and interest. It also discourages consumers from paying
attention to advertising messages. Bearing in mind the problem mentioned above,
this study seeks to answer the question; how has advertising messages
influenced the patronage of Caritas University students in their purchase of Good
Morning Cornflakes?
1.3 Objectives of the Study
The study had the following objectives
1. To find out the frequency of exposure
of Caritas University undergraduates to advertisement on Good Morning
cornflakes product.
2. To find out the type of media Good
Morning cornflakes uses in advertising their product.
3. To determine the influence of
advertising on the patronage of Good Morning cornflakes by Caritas University
undergraduates.
1.4 Research Questions
The study formulated the following
research questions.
1. What is the frequency of exposure of
Caritas University undergraduates to advertisements in Good Morning cornflakes
product?
2. What type of media do Good Morning
cornflakes use in advertising their product?
3. What influence does advertising have
on the patronage of Good Morning Cornflakes by Caritas University
undergraduates?
1.5 The scope of the study
This study is focused on the influence
of advertising messages on Caritas University undergraduates‟ patronage of Good
Morning Cornflakes, a product of C. Hahne. MuhnestrabeGmbh and Co. Ltd. that
also produces other quality and valuable products like biscuits, milk, drinks,
canned food cereals, soaps, creams, e.t.c. The researcher has chosen to limit
the study because not only that it is within the reach of the target population
but also to the reach of the researcher to enable her do thorough work without
much hindrance.
1.6 Significance of the study
This study hopefully will help to
enlighten the students on how to make judicious use of advertising messages.
Secondly the findings would help to encourage the students to stick to their
choice of brand and never allow themselves to be deceived by unethical
advertisements.
The study would be useful to intending
researchers, scholars, potential and prospective users, students, consumers of
goods and services, policy makers, advertisers, advertising agencies and every
other person that needs it because, it would serve as a reference material to
all.
1.7 Operational Definitions of
Significant Terms
1. Advertising: It
is the activity of attracting the public‟s attention to a product or business
by a sponsor through the use of mass media.
2. Messages: It
is an information which is sent from the media (source or sender} to a target
audience to keep them aware of a product or service.
3. Undergraduates: It
means students in Caritas University Amorji Nike Enugu who has not yet received
their bachelor‟s degree from the school.
4. Good morning cornflakes: A
popular cereal used by Caritas University undergraduates for breakfast.
5 Influence: The
degree of impact that advertising message have on Caritas University
undergraduates patronage of Good morning cornflakes.
6 Patronage:
It means the support or encouragement that Caritas University undergraduates
give to Goodmorning cornflakes.
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