THE EFFECT OF ADVERTISING AND SALES PROMOTION ON SALES VOLUME
A CASE STUDY OF NIGERIA BREWERIES PLC LOKOJA.
ABSTRACT
This research work is on the effect of advertising and sales
promotion on sales volume. It is aimed to provide the opportunity of determining
the effect of advertising and sales promotion in the affairs of Nigeria
Breweries Plc. And by extension in that of the beer industry in Nigeria.
Advertising and sales promotion are very important tools that the Nigeria beer
industry can not do without because it is rock on which the industry operates.
Advertising and sales promotion help to maintain market share, and build up
preference within consumers thereby boosting consumers loyalty and patronage.
Advertising and sales promotion as a concept can be defined as the activities
used by marketer to communicate to consumers in order to influence and induce
them to buy.
CHAPTER ONE
1.1 INTRODUCTION
This research work or study is going to provide the
opportunity of determining the effect of advertising and sales promotion in the
affairs of Nigeria Breweries Plc. And by extension in that of the bear industry
in Nigeria.
Advertising and sales promotion are very important tools that
the Nigeria beer industry can not do without because it is the source of their
existence and bedrock on which the industry operates.
In a competitive marketing environment on which the industry
operates, it is necessary to constantly tell the consumer on how one brand is
different and better than others.
In
a nutshell over the years a huge sum of money is allocated to advertising and
sales promotion to enhance to volume of sales in the industry.
1.2 BACKGROUND OF THE STUDY
Advertising and sales promotion is a means of creating
awareness of the existing of a product or services and its benefit as well as
communicating these benefits/advantages to customers, with aim of persuading
them to buy or use the product or services. Advertising and sales promotion as
a concept can be defined as activities used by marketers to communicate to consumer.
In other to influence and induce them to buy.
Advertising is one of the four (4) promotional mix elements
that business enterprises used to promote sales most company’s in Nigeria
operate in a rapidly changing and competitive market environment which requires
that company’s innovate by developing new product and implementing strategies
to increase in the sales volume of a company depend on the effectiveness of the
advertising medium used by the company. The purpose of advertising is to create
awareness of company goods and services which in turn leads to increase in the
sales volume.
While sales promotion on the other hand is to motivate the
consumer, especially at the point of purchase, sales, promotion also help to
educate consumer or buyer on the goods or brand they want to buy, sales,
promotion is about communication information about the product in recent time,
modern marketing calls for the move of developing a good product, prizing and
making, it available to target customers.
To effectively communicate to costumer, the company is
advertising I became interested in the topic of these research work by the role
that advertising and sale, promotion have perform in many organization. I
discover that advertising and sales promotion are the tools that organization
can used to succeed and expose in the world. In fact advertising and sales
promotion is the bedrock of an organization it tell more on how the entire
world.
I choose to carryout my research work in these field
“advertising and sales promotion” because of the importance and the benefit
that one can get from this work. This research work or study is going to
provide the opportunity of determine the effect of advertising and sales
promotion on the sales volume in the affairs of Nigeria Breweries Plc. And by
extension in that of the beer industry.
The important thing to consider is that the Nigeria beer
industry has become very competitive to the numbers of brands currently there
are so many different brands of beer like malt and shout in Nigeria drinks
markets. This market is such that consumer taste are very many and different,
and maintenance of high product quality in the place of rising cost is very
important.
1.3 STATEMENT OF THE PROBLEM
Advertising and sales promotion is a business process that
has economic and political problem, it also has social implication which tend,
to limit the effect on sales volume of the company. The problems faced by the
company through advertising and sales promotion cannot once be attributed to the
company’s operation alone but also the government, customer and the general
public, based on their behaviours towards the products been offered by the
company.
Firstly the consumer create a lot of problems to the sales
volume of the company, hence there is need to continue to research on customers
behavior so as to have a measurable and realistic result. Because the most
important aim is to maximize profit.
Also competitive is another problem that the company has to
content with, because of the free entry into the market of drinks, many
competitors have entered the market, but there is a call for setting up of
strategies in order to increase sales and performance and this can be achieved
through the use of promotional mix which is believe to be the blood of the
business. Day to day business failure also limit the advertising and sale
promotion result, so business failure has to be analyzed. However, failure
resist examination because we tend to pre-occupied with success. The mix or
marketing variable, the product, prices, package, the public relation and the
distribution determine the sale of a product. No element in the mix taken can
be unique determinant of sales but advertising and sales promotion, it go along
way to increase sales.
To maintain market share new and similar product are
introduce to the market from time to time if competing company introduce
these new products they constitute a threat to the share of the market enjoyed
by existing company. It is for this reason and to maintain the loyalties of the
customers, advertising and sales promotion is used to counterpart competition.
1.4 SIGNIFICANCE OF THE STUDY
The market effort to create awareness and selling of products
to concentrate on building bad recognition image and loyalty, to increase sales
volume of the company are associated by decline in economics activities of the
country. This study is proved to established the need to incorporate dynamism
in advertising and sales promotion activities. The study is of great advantage
to the management of Nigeria breweries and other manufacturing companies in
designing the frame work of effective advertising media and sales promotion to
gain higher relative marketed share, to increase profitability even though it
is difficult to quantify precisely to what extent one can increase demand to
the point where economic of sales can be achieved. This theme is of immense
importance to all market owning largely to it role in creating awareness for
the existence of a product and creating market for the product.
Researchers have show that consumers loyalty alone cannot
crate increase in sales but advertising and sales promotion because it increase
“Top of the mind” awareness of the public therefore, this study provide another
strategy for improving sales volume which is by advertising and sales
promotion. It also assist companies in being innovative in their offering to
customers thereby, improving sales and profitability.
1.5 PURPOSE OF THE STUDY
The purpose of the study are listed below:-
- To examine the effect of advertising and sales promotion as its affect the sales volume.
- To examine how advertising and sales promotion expand consumers awareness on particular product, therefore increasing the number of distribution outlet through promotion.
- To reinforce and attain the overall marketing objective (advertising, publicity, sales promotion, personal selling). Ad the important part each play as a tool of promotion.
- To help in setting promotional budget and division among the major promotional tools and sales volume by companies.
- To understand how firm organize the advertising and sales promotion.
1.6 STATEMENT OF HYPOTHESIS
Hypothesis in a simple way can be explained to means the
tentative statement given or made to guide investigation.
Hypothesis however, should be in a declarative sentence form
and relate either generally or specifically to the topic.
The parameters to be used are represented as Ho and Hi. The
Ho is referred to as the null hypothesis while Hi is the alternative
hypothesis.
The null hypothesis is the hypothesis under test or the
hypothesis being challenged.
It is important to emphasize that the researcher regard, the
two hypothesis as actually exclusive which measure the decision to accept Ho
has a corresponding to eject Hi, the hypothesis of this study are as follows:-
Ho: Advertising and sales promotion does not help
customers to create awareness.
Hi: Advertising and sales promotion help
customers to create awareness.
Ho: Advertising and sales promotion does not induce buyer
action.
Hi: Advertising and sales promotion
induce buyer action.
Ho: The organization did not familiar with advertising and sales
promotion.
Hi: The organization familiar with
advertising and sales
promotion.
1.7 SCOPE OF THE STUDY
The effect of advertising and sales promotion on the sales
volume is volatile study. I have decided for my selves to a very specific and
significant areas. This study will specifically discuss the objective of
advertising, sales promotion, marketing mix and their techniques.
The study will equally elaborately discuss the effect of
advertising and sales promotion on the sales volume.
Both primary and secondary source of information were
employed. Primary sources include interviews and observations while secondary
sources were from the data collected from the product department of Nigerian
Breweries Plc Lokoja.
Finally, the study will also seek to understand the effect of
advertising, sales promotion, and sales volume.
1.8 LIMITATION OF THE STUDY
In the course of carrying out this research work, there are
some various limitation encounter, some of them are listed below:
1. Inadequate Information:
It is not every information needed that were given by the questionnaire. The
companies do not give some vital information to the researcher which are more
important to the research project. Hence the project lack detail information on
the activities of Nigeria Breweries Plc.
2. Time:
Time serves as a constraint to this research work because the time frame is
very short.
3. Inadequate fund:
Inadequate fund is another constraint to this research work because of the
economic hardship and cannot make this research work to be effective.
4. language Barriers:
This is one of the problem researcher are facing, when the respondent cannot
respond to question that researcher is asking, it make the work of researcher
to be difficult.
Adequate and up to date text books on the project topic is
not easy to get.
1.9 DEFINITION OF THE KEY CONCEPT
The following key concepts, are defined to enable the readers
of this project have a proper understating of the write up.
1. ADVERTISING
From a purely marketing point of view, advertising has been
seen as any paid form of non-personal presentation and promotion of ideas,
goods and services, by an identified sponsor. There are some main element of
this definitions which have special significance and they include:-
- “Paid Form” This serve to distinguish advertising from publicity.
- “Idea” Goods and services: This emphasis that marketing cover a wide spectrum of ideas.
- “Non Personal” This is meant to distinguish between advertising through mass media and personal selling.
- “Identified Sponsor: This distinguishes advertising from mere propaganda.
However, from communication point of view, advertising is
seen as a form of paid mass communication intended to persuade, prospect,
prefer abroad of certain goods and services or ideas to all other, in the same
category and induce them to patronize thee goods and services or adopt the idea
in considering these definition, it aimed at winning more consumers or
expanding the market and sponsored by a particular identifiable party.
2. SALES PROMOTION
Sales promotion covers those sales activities that supplement
personal selling and advertising co-ordinate them, and help to make them more
effective. It also include the content between the company and its contact
between the company and consumer of it product for the purpose of maintaining
consumer satisfaction.
3. BANDING
This is establishing a product name wholly of a priority
nature and usually in the register of patent.
4. GOOD WILL
This is a part of the value of business enterprise reflecting
consideration and image.
5. MARKETING MIX
According to Kotler P. (2003) marketing mix is the
combination of the controllable marketing element, including product, price,
promotion and place that a firm used to get the desired level of sales in the
target market.
6. MARCHANDING
This includes all the activities directed towards selling
goods once they reached the point of purchase, for example packing, display,
price, special offer. Etc.
7. OUTDOOR ADVERTISING
These are mainly poster and triangle advertising but includes
illuminated.
8. PERSONAL SELLING
This is the process of making oral commercial presentation
during buyer, seller inter-view as face to face in the buses.
9. POINT OF PURCHASE
This usually referred to as retail sales act let, that is the
place which sales is made together with publicity material used there.
10.
ADDITIONAL ACTIVITIES
These are major variable with which the marketing manger work
in communicate information between seller and buyer with the view to changing
attitude and behaviour toward a product and services.
11.
PUBLIC RELATION
Public relation is the conscious effort to improve and
maintain an organization relationship with public.
12.
PUBLICITY
This is the non-personal stimulation of demand for a product
or services or business unit or obtaining favourable presentation of it upon radio,
television or stage that is paid for.
13.
SELLER MARKET
This indicate excess demand over supply, there by creating
market in balance and marketing shows effort less obligatory on the part
supplier.
14.
TRADE STIMULANTS
These are does items which are used to stimulate, increase or
excite vita action by the market. E.g. wall-clock, openers, bag, T. shirt etc.
all branded with the company or product name.
15.
CORRELATION
This is the measure of the degree of relationship found to
exist between two distinct, set of data.
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