DESIGN AND IMPLEMENTATION OF A WEB BASE OFFICE MANAGEMENT SYSTEM
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF STUDY
Virtually all software used in
enterprises today has the same goal which is supporting business
processes. Some processes are entirely automated, relying solely on
communication among applications, others probably rely on people to
initiate the process, approve documents the process uses and resolve any
exceptional situations that arise like incomplete information. In
either case, it’s often possible to specify a discrete series of steps
known as workflow that describe the activities of the people and
software involved in the process. Once this workflow has been defined,
an application can be built around that definition to support the
business process.
An office management is a set of
activities organized hierarchically in a tree structure. An office
management consists of a sequence of connected steps. It is a depiction
of a sequence of operations, declared as work of a person, a group of
persons, an organization of staff, or one or more simple or complex
mechanisms. Office management may be seen as any abstraction of real
work, segregated in work share, work split or other types of ordering.
For control purposes, it may be a view on real work under a chosen
aspect, thus serving as a virtual representation of actual work. The
flow being described often refers to a document that is being
transferred from one step to another.
An office management system is a model
to represent real work for further assessment, e.g. for describing a
reliably repeatable sequence of operations. More abstractly, an office
management is a pattern of activity enabled by a systematic organization
of resources, defined roles and mass, energy and information flow, into
a work process that can be documented and learned. Offices are designed
to achieve processing intents of some sort, such as physical
transformation, service provision, or information processing.
Office management concepts are closely
related to other concepts used to describe organizational structure,
such as silos, functions, teams, projects, policies and hierarchies.
Office management may be viewed as one primitive building block of
organizations.
The term office management is used in
computer programming to capture and develop human-to-machine
interaction. An office management software aims to provide end users
with an easier way to orchestrate or describe complex processing of data
in a visual form, much like flow charts but without the need to
understand computers or programming.
An activity represents an action in an
office. It can be a complete activity that consists of several child
activities. An activity can be sequential which means that the order of
its action is specified at design time or the activity can be event
driven which means that the order of its action is determined at run
time in response to external events.
Windows office management foundation is a
Microsoft technology for defining, executing and managing offices.
Windows office management foundation includes a default set of
activities that provide functionality for control flow, conditions,
event handling, state management and communicating with applications and
services. Windows office management foundation also provides an
extensible model and designer to build custom activities that
encapsulate office functionality for end users or for reuse across
multiple properties.
Windows office management foundation
comes with a programming model, a rehostable and customizable office
management engine and tools for quickly building office management
application on windows. It can be used to enable workflow within line of
business application, user interface page flows, document centric
workflows, human workflows, composite workflow for service oriented
applications, business rule-driven workflows and workflow for system
management.
It has the ability to monitor a running office activities,
examining it’s execution in real time. Every office management system
contains some number of activities, each of which performs some aspect
of that workflows function. Office management acts as a container for
these activities, providing a way to control their lifecycles and order
of execution. Windows office management foundation aspires to support
both system workflow and human office management in a unified fashion.
System office management tend to execute activities in a well defined,
predictable ways, while human office management do not. To address both
of these requirements, windows office management foundation provides two
built-in office management types: sequential office management capable
of executing activities in a predefined pattern and state machine office
management capable of responding to external events as they occur.
Using office management system to
automate students’ registration process is very necessary because of the
flexibility and convenience it will offer both to the institution and
students. This research work when implemented will make it possible for
students to do their registration electronically on the institution’s
website. The workflow management system will then keep track of the
student’s registration process from one department of the institution to
the other until the registration process is completed. It will also
give the student feedback anytime the student log on to the school’s
website to know his or her registration status. The workflow will also
create automatic database for the storage of the student’s electronic
form.
1.2 STATEMENT OF THE PROBLEM
The current student’s registration
process of Obasanjo collage of health sciences which is based on manual
registration process is characterized by lack of integrity, concurrency
problem and the inability of student’s to process their registration
online from any place.
The current manual registration process
exposes the system to lack of security of information thereby making the
student’s information to be exposed to unauthorized users.
Lack of a good database for student’s forms exposes their files to the dangers of fire outbreak and flooding.
With the current system, student’s who
have not paid their school fees can easily photocopy the forms from
others and do their registration.
The current system does not support
online registration which makes it mandatory for the student to do their
registration within the school and this involves the transfer of this
forms from hand to hand for approval and distribution for manual
storage. Therefore the proposed system which is web-based will address
the problems of insecurity, loss of document and delays in the student
registration process.
1.3 OBJECTIVE OF STUDY
The purpose of this research work is to develop a system that should be able to achieve the following:
1. Automation of the student’s registration process by changing all hard copy procedures involved to electronic media.
2. Provision of a robust database for
the electronic storage of registered students’ data and at the same time
reducing the number of stand alone databases.
3. Generation of students’ registration number after the student have been duly cleared.
4. The use of office management to
create a process that can help in routing, approval, tracking and
scheduling of activities involved in the registration process.
5. Using office management system to notify students of their registration status anytime they log in on the site.
6. Provide password to prevent unauthorized users from accessing and manipulating information.
1.4.SIGNIFICANCE OF STUDY
Using office management to automate and
keep track of the student’s registration process will eliminate the
problems associated with the current manual student’s registration
process which includes but are not limited to lack of information
integrity, concurrency problem and lack of data security.
This project when implemented provides a common office management technology for windows which makes it possible and easier to implement a registration process that can rely on multiple windows applications.
This project when implemented provides a common office management technology for windows which makes it possible and easier to implement a registration process that can rely on multiple windows applications.
It can also offer an office management
framework for diverse applications that will allow the student’s
registration process to be hosted in any environment and also to be
customized for any environment.
Again, it can unify the system and human
office management involved in the student’s registration process. This
will also provide support for delay in the registration process which
will provide the ability to modify a running office management.
1.5 SCOPE OF STUDY
The scope of this research work is
centered on the registration process of the students of Obasanjo collage
of health science makurdi, Benue state. This project which is
web-based, automates the student’s registration process, generates
students registration number, monitors the movement of the electronic
form online, notify students of their registration status anytime they
log onto the school’s website and also maintains the integrity of the
information being processed by using password to limit access to only
approved individuals. The system also creates automatic database for the
storage of successfully registered students
1.6 LIMITATIONS OF STUDY
Due to time constraint and limited
resources, the use of biometric could not be incorporated into the work
for authentic identification of real students as well as incorporating
text message alert facilities.
1.7 DEFINITION OF TERMS
Activities are the fundamental building
blocks of workflows. An activity represents an event in a workflow. An
activity can be sequential which means that the order of its action is
specified at design time or event driven which means that the order of
its execution is determined at run time in response to external events.
Workflow: According to
the Workflow Management Coalition glossary (1996) workflow is defined as
the automation of a business process, in whole or part, during which
documents, information or tasks are passed from one participant to
another for action, according to a set of procedural rules.
Office Management System:
According to Fischer and Layna (1999) it is a system that defines,
creates and manages the execution of office management through the use
of software, running on one or more workflow engines, which is able to
interpret the process definition, interact with office management
participants and, where required, invoke the use of IT tools and
applications.
Web-Based System: K.M.
Hussain and D.S. Hussain (1997) opined that the term Web-Based system
refers to those applications or services that are resident on a server
thatcan be accessible using a Web browser and is therefore accessible
from anywhere in the world via the Web.
Internet: Behrouz and
Chung (2004) in their book defined internet asa global system of
interconnected computer networks that use the standard Internet Protocol
Suite (TCP/IP) to serve billions of users worldwide. They further
opined that It is a network of networks that consists of millions of
private, public, academic, business, and government networks of local to
global scope that are linked by a broad array of electronic and optical
networking technologies. According to them, internet carries a vast
array of information resources and services, most notably, the
inter-linked hypertext documents of the World Wide Web (WWW) and the
infrastructure to support electronic mail.
World Wide Web,
abbreviated as WWW and commonly known as The Web, is a system of
interlinked hypertext documents contained on the Internet as noted by
Sanjay Sharma (2006). With a web browser, one can view web pages that
may contain text, images, videos, and other multimedia and navigate
between them by using hyperlinks.
JAVA: Java is a fully
computational object-oriented language. As such, it is a suitable
vehicle for conventional standalone programs or applications, which is
the main use of the language today.
Java is also a multithreaded language
and this feature makes it a highly scale able language for programs that
execute on web server. Consequently, in recent years there have been
increasing use of java for server SID, or servlet programming.
With many programming languages,
compilation produces machine code. Each platform will have its own
machine specific code, so a program compiled on one platform will need
to be recompiled on another before it can be ran. Java byte code is an
intermediate code between source code and machine code. The byte code
can be ran by any java interpreter that conforms to the java virtual
machine (JVM) specification. A JVM can be standalone interpreter or
embedded in a browser or electronic device. Java is case sensitive,
using PUBLIC instead of public, for example will be rejected by the
compiler.
CHAPTER TWO
LITERATURE REVIEW
2.1 INTRODUCTION
According to Coalition Glossary (1996),
office management an automation of a business process, in whole or part,
during which documents, information or tasks are passed from one
participant to another for action, according to a set of procedural
rules.
Office management is a term used to
describe the tasks, procedural steps, organizations or people involved,
required input and output information, and tools needed for each step in
a business process.
An office management approach to
analyzing and managing a business process can be combined with an
object-oriented programming approach, which tends to focus on documents
and data. In general, office management focuses on processes rather than
documents.
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